In reality, they would take the financial information and attempt to steal funds. The scammers eventually would ask for bank account or credit card details, claiming that a refund would be processed. The goal for the scammers was for consumers to respond by email or phone to ask for a refund for the supposed Norton product renewal. However, this was nothing more than a fake set up for the scam. The emails claimed that a payment had been successfully processed to renew a Norton subscription. The scammer asked for the invoice number in the email. We were connected to a scammer who may have been located in a foreign call center. We called the number knowing that the whole thing was a ruse. The phone number listed in some of the Norton scam emails was 76.
We looked into these emails, which are in fact part of a known "phishing" operation aimed at tricking recipients into divulge private information. Turns out, a few of these weren't even real Norton products. Some of the scam renewal emails mentioned Norton Total Protection, Norton Total All Round Security, Norton 360, Norton 360 Auto Edition, Norton PC Life, Norton Family All Device, and Norton LifeLock. Other names may be trademarks of their respective owners.Since at least 2021, an email scam has targeted victims with the claim that Norton had renewed their annual membership subscriptions. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2023 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc.
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